Built by operators, for operators
Reservations, built by people who actually run service.
CoverCount is the reservation, waitlist, and events platform for restaurants, wineries, and tasting rooms. Sell experiences, cut no-shows, and keep your host stand calm on the busiest night of the year.
Product screenshot
Floor plan view during service: left sidebar (rooms & sections), main canvas with tables color-coded by status, right panel showing a reservation detail.
2000 × 1200 · 5:3
~70%
Reduction in no-shows when SMS and email confirmations are both on.
3 → 1
Reservations, waitlist, and events — consolidated into a single system.
1 afternoon
Typical setup time — floor plan, experiences, service schedule, widget embedded.
Everything you need to run service
All the features that sell experiences. None of the ones that get in the way.
- Online reservations
- Table-aware availability. Party-size duration rules, public caps, optional deposits, holds that never oversell.
- Waitlist that talks back
- Two-way SMS so guests don't camp by the host stand. Auto-notification when a matching table frees up.
- Deposits & cancellation policy
- Stripe-backed deposits, configurable cancellation windows, automatic forfeit on late cancels.
- Floor plan & server rotation
- Drag-and-drop editor. Round-robin or by-section server assignment, with a live floor view your host stand can read.
- Private events & ticketed events
- Inbound-request inbox for buyouts. Public ticketed events with sales & refund cutoffs, tax, service charges.
- SMS & email that thread
- Confirmations, reminders, templates, opt-in tracking. Replies route back to the right reservation.
Why operators switch
Different on purpose.
- Priced per venue, not per cover.
- A great Saturday shouldn't come with a bigger invoice. Flat, predictable pricing.
- You own your data.
- Export reservations, customers, and transactions any time. Leave with everything intact.
- No contracts, no setup fees.
- Start free, cancel anytime, keep your data. We earn the relationship every month.
- Written by operators.
- Built by someone who has taken down a 120-cover Saturday with three servers out sick.
The old system was charging us per cover and still making my GM keep a shadow spreadsheet. Six weeks in, the reservations, the waitlist, and the events all live in one screen. My host stand thanks me every Friday.
Owner & GM
Multi-space venue, Pacific Northwest
Try it free for 30 days. No card required.
Bring your floor plan and your menu. We'll help you get the widget on your site, the confirmation flow warmed up, and your first booked table before dinner service.