Built by operators, for operators
Reservations, built by people who actually run service.
CoverCount is the reservation, waitlist, and events platform for restaurants, wineries, tasting rooms and other hospitality businesses. Sell experiences, cut no-shows, and keep your host stand calm on the busiest night of the year.
Up to 70%
Industry-reported reduction in no-shows when two-way confirmations and reminders are on.
3 → 1
Reservations, waitlist, and events — consolidated into a single system.
1 afternoon
Typical setup time — floor plan, experiences, service schedule, widget embedded.
Everything you need to run service
All the features that sell experiences. None of the ones that get in the way.
- Online reservations
- Table-aware availability. Party-size duration rules, public caps, optional deposits, holds that never oversell.
- Waitlist that talks back
- Two-way SMS so guests don't camp by the host stand. Auto-notification when a matching table frees up.
- Deposits & cancellation policy
- Deposits when you want them, cancellation windows you control, late cancels and no-shows forfeit automatically — no chasing.
- Floor plan & server rotation
- Drag-and-drop editor. Round-robin or by-section server assignment, with a live floor view your host stand can read.
- Private events & ticketed events
- Inbound-request inbox for buyouts. Public ticketed events with sales & refund cutoffs, tax, service charges.
- SMS & email that thread
- Confirmations, reminders, templates, opt-in tracking. Replies route back to the right reservation.
Why operators switch
Different on purpose.
- No per-cover fees, ever.
- A great Saturday shouldn't come with a bigger bill. Flat, predictable per-venue pricing.
- No revenue share on prepayments.
- Deposits and ticket sales settle to you, in full. We don't take a cut, ever.
- You own your guests.
- Every guest is yours, not a network's. Export reservations, customers, and transactions any time.
- No contracts, cancel anytime.
- Self-serve cancel through your account. We earn the relationship every month.
- Written by operators.
- Built by someone who has taken down a 120-cover Saturday with three servers out sick.
- Set up in an afternoon.
- Floor plan, experiences, schedule, widget on your site — before the next service.
Native apps for the floor
Run service from the host stand. Check guests in at the door.
CoverCount isn't web-only. An iPad and Mac app for the host stand, and an iPhone app your staff can install on their own phones to check guests in at events. The same platform — on the devices where service actually happens.
Host stand
iPad & Mac — for the host who runs your floor.
Live floor view, reservations, walk-ins, and the waitlist — all in one screen your host can read across a noisy dining room. Built for touch, designed for the host stand, not the back office.
Event check-in
iPhone — for the staffer at the door.
For ticketed events, your staff installs the app on their own iPhone. Scan a confirmation code or tap a name to check guests in. No purchased hardware, no rented tablets, no line at the door.
Native apps. No per-device fees, no app-store fees passed to you. The iPad/Mac app runs against the same platform as the web app; the iPhone check-in app is staff-BYOD and free to your team.
Try it free for 21 days. No card required.
Bring your floor plan and your menu. We'll help you get the widget on your site, the confirmation flow warmed up, and your first booked table before dinner service.