Event setup
Create your first CoverCount Event
Create a ticketed CoverCount Event with guest-facing details, dates, capacity, ticket limits, pricing, member pricing, visibility, and launch checks.
Read articleEvent setup
Creating your Events
Create ticketed Events with clear guest details, dates, capacity, registration limits, pricing, member pricing, members-only registration, visibility, attendee check-in, and launch testing.
11 articles
Start here
Foundational guides for deciding when to use Events, drafting safely, publishing intentionally, and testing before launch.
Event setup
Events vs Experiences vs Private Events
Decide whether to use a CoverCount Event, Experience, or Private Event request based on tickets, table inventory, attendee lists, and staff review.
Read articleEvent setup
Publish, unlist, or hide an Event
Use hidden, public, and unlisted visibility to control when guests can find or open a CoverCount Event.
Read articleEvent setup
Test an Event before publishing
Run a practical pre-launch checklist for event details, selected times, ticket limits, pricing, checkout, emails, guest self-service, and attendee check-in.
Read articleDates and tickets
Configuration guides for event schedules, capacity, ticket limits, checkout totals, tax, service charges, gratuity, member pricing, and members-only registration.
Event setup
Set event dates and times
Add one or more concrete Event times, set per-time capacity, and review the schedule before publishing.
Read articleEvent setup
Set event tickets, capacity, and registration limits
Configure event capacity, ticket quantity, max tickets per registration, and sold-out behavior for a CoverCount Event.
Read articleEvent setup
Set event pricing, tax, service charges, and gratuity
Configure free or paid event tickets, discounted member pricing, tax collection, required service charges, optional gratuity with tiers or custom amounts, and pricing snapshots in CoverCount.
Read articleEvent setup
Offer member pricing and members-only Events
Sell one event at two prices with a discounted member price for wine club members or tagged guest groups, or make an Event exclusively for members with verification at checkout.
Read articleRun the event
Operational guides for guest-facing details, sales and refund cutoffs, cancellations, attendees, and check-in.
Event setup
Add event photos and guest-facing details
Write clear event names, descriptions, expectations, and photo galleries so guests understand what they are registering for.
Read articleEvent setup
Set sales cutoffs, refund cutoffs, and cancellations
Configure when event sales close, when guest refunds stop being automatic, and how to handle registration, instance, or series cancellations.
Read articleEvent setup
Manage event attendees and check-in
Use the event attendee list to review registrations, selected times, notes, ticket quantities, check-in state, and day-of event attendance.
Read article