Event setup

Creating your Events

Create ticketed Events with clear guest details, dates, capacity, registration limits, pricing, member pricing, members-only registration, visibility, attendee check-in, and launch testing.

11 articles

Start here

Foundational guides for deciding when to use Events, drafting safely, publishing intentionally, and testing before launch.

Event setup

Create your first CoverCount Event

Create a ticketed CoverCount Event with guest-facing details, dates, capacity, ticket limits, pricing, member pricing, visibility, and launch checks.

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Event setup

Events vs Experiences vs Private Events

Decide whether to use a CoverCount Event, Experience, or Private Event request based on tickets, table inventory, attendee lists, and staff review.

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Event setup

Publish, unlist, or hide an Event

Use hidden, public, and unlisted visibility to control when guests can find or open a CoverCount Event.

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Event setup

Test an Event before publishing

Run a practical pre-launch checklist for event details, selected times, ticket limits, pricing, checkout, emails, guest self-service, and attendee check-in.

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Dates and tickets

Configuration guides for event schedules, capacity, ticket limits, checkout totals, tax, service charges, gratuity, member pricing, and members-only registration.

Event setup

Set event dates and times

Add one or more concrete Event times, set per-time capacity, and review the schedule before publishing.

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Event setup

Set event tickets, capacity, and registration limits

Configure event capacity, ticket quantity, max tickets per registration, and sold-out behavior for a CoverCount Event.

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Event setup

Set event pricing, tax, service charges, and gratuity

Configure free or paid event tickets, discounted member pricing, tax collection, required service charges, optional gratuity with tiers or custom amounts, and pricing snapshots in CoverCount.

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Event setup

Offer member pricing and members-only Events

Sell one event at two prices with a discounted member price for wine club members or tagged guest groups, or make an Event exclusively for members with verification at checkout.

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Run the event

Operational guides for guest-facing details, sales and refund cutoffs, cancellations, attendees, and check-in.

Event setup

Add event photos and guest-facing details

Write clear event names, descriptions, expectations, and photo galleries so guests understand what they are registering for.

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Event setup

Set sales cutoffs, refund cutoffs, and cancellations

Configure when event sales close, when guest refunds stop being automatic, and how to handle registration, instance, or series cancellations.

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Event setup

Manage event attendees and check-in

Use the event attendee list to review registrations, selected times, notes, ticket quantities, check-in state, and day-of event attendance.

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